Shipping policy

Domestic orders

All domestic orders are shipped via Australia Post eParcel, registered Post or Express Post. Every Argent Silversmith postage method is fully trackable and require a signature on delivery.

Estimated delivery time to domestic addresses is 2-7 business days

Please note that these services do not include insurance. Should you wish to insure your parcel, you can select this option on the checkout page.

International Orders

All international orders are shipped via Australia Post express international or DHL. You will receive a notification that your order has been shipped and delivered. To upgrade your shipping option, please submit a form on the website.

Estimated delivery time to international addresses is 4-15 business days

Please note that these services do not include insurance. Should you wish to insure your parcel, you can select this option on the checkout page.

Local Pick Up

Residents of Mount Beauty and surrounding areas can organise to pick up their orders by selecting this option at checkout. Pick up is at Argent SIlversmith Studio (175 Kiewa Valley HIghway, TAWONGA SOUTH, VIC 3698) unless otherwise organised.

Duties & Taxes

Argent parcels are shipped in accordance with Australian postal rules. All duties, including customs and import taxes are the responsibility of the customer and may be a government requirement of import. Argent is not liable for international customs or service tax charges.

Reshipping

Please ensure you have provided the correct address details. If your order is returned to Argent by Australia Post due to incorrect or insufficient delivery details, you will be charged for reshipping the order.